Invoice follow-up email templates: five messages for the full receivable arc

Subject: Upcoming payment — invoice {{INV}} (due {{DUE}})

Hi {{NAME}},

Quick note that invoice {{INV}} for {{AMOUNT}} is due on {{DUE}}. Payment route: {{PAY_ROUTE}}.

If anything blocks entry in your AP system (PO line, tax ID, portal setup), reply with the exact item and we will fix it before the due date.

Thanks,
[Company]

Subject: Due today — invoice {{INV}} for {{AMOUNT}}

Hi {{NAME}},

Invoice {{INV}} for {{AMOUNT}} is due today per our terms. Payment: {{PAY_ROUTE}}.

If payment is already queued, a one-line remittance note helps us match it. If something is wrong on the invoice, tell us now and we will correct and re-issue the same day where possible.

Thanks,
[Company]

Subject: Status on {{INV}} — now 7 days past {{DUE}}

Hi {{NAME}},

We do not yet show payment for invoice {{INV}} ({{AMOUNT}}), now 7 days past the {{DUE}} due date. {{PAY_ROUTE}}

Please reply with one of: pay date scheduled, remittance on file, or a specific billing fix you need from us.

Thanks,
[Company]

Subject: Overdue — invoice {{INV}} ({{AMOUNT}}) — [action by {{ESCALATE_DATE}}]

Hi {{NAME}},

Invoice {{INV}} for {{AMOUNT}} remains open, now 14 days past due (original due date {{DUE}}). {{PAY_ROUTE}}

Per our [contract / policy], if we do not have payment or a written pay date by {{ESCALATE_DATE}}, we will [pause new work / route to [owner] / other written step].

If cash timing is the issue, propose a pay date in writing; we will log it. If a line item is disputed, name it so we can address it directly.

[Company]

Subject: Final written step — open balance {{INV}} ({{AMOUNT}})

Hi {{NAME}},

Invoice {{INV}} for {{AMOUNT}} is more than 30 days past the {{DUE}} due date. We need a path to resolution this week: payment, a firm pay date on letterhead, or a named AP contact to speak with. {{PAY_ROUTE}}

[Optional: next step in your real policy, such as a call time window or a smaller settlement path if you use one. Not legal advice.]

[Company]